Simply return it within 15 days for an exchange or return.
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RETURN / EXCHANGE
We want you to love your new purchase. If you’re not completely satisfied, let us take care of it!
You may return or exchange your merchandise within 15 days, strictly from the delivery date.
All sale items are final sale NO RETURNS/ NO EXCHANGES
Merchandise must be unworn and unwashed.
Try on first! Merchandise must have all tags, including any hangtags, attached.
No returns will be accepted without a return authorization number.
We only accept returns from web orders not retailers
You will receive your refund in the original form of payment.
Original shipping charges, duties and tax fees are nonrefundable.
Refunds will be processed within approximately 7 days after we receive your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
We are not responsible for packages LEFT UNCLAIMED at USPS locations. If a package gets returned to us, we will issue store credit ONLY.
If you change your mind before we process your order, you may cancel shipment. Email firstname.lastname@example.org with the subject, "Cancel."
To receive a return authorization #, fill out this form: LINK or send a request to email@example.com explaining your reason for your return.
Return Authorization requests received Friday evenings, weekends, or holidays will be issued the following business day.
Ship your return package to the following: ATTN: WEB RETURNS 2812 S. GRAND AVENUE LOS ANGELES, CA 90007
Please write your RA# clearly on the outside of the shipping box or place a note inside the package with your RA#.
Please keep your receipt and tracking # for all returns.
Exchange merchandise will be credited as a return and a new order must be places for new items.
Returns will NOT be accepted without a return authorization number.