WILMA Jumpsuit

RETURN / EXCHANGE

We want you to love your new purchase. If you’re not completely satisfied, let us take care of it!

RETURN POLICY

• You may return or exchange your merchandise within 15 days, strictly from the delivery date.
• All sale items are final sale NO RETURNS/ NO EXCHANGES
• Merchandise must be unworn and unwashed.
• Try on first! Merchandise must have all tags, including any hangtags, attached. 
• No returns will be accepted without a return authorization number.
• We only accept returns from web orders not retailers

REFUNDS

• You will receive your refund in the original form of payment.
• Original shipping charges, duties and tax fees are nonrefundable.
• Refunds will be processed within approximately 7 days after we receive your return.
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of  shipping will be deducted from your refund. 
• We are not responsible for packages LEFT UNCLAIMED at USPS locations. If a package gets returned to us, we will issue store credit ONLY.

CANCELLATIONS

• If you change your mind before we process your order, you may cancel shipment. Email support@adelynrae.com with the subject, "Cancel."

RETURN INSTRUCTIONS

• To receive a return authorization #, fill out this form: LINK or send a request to support@adelynrae.com explaining your reason for your return. 
• Return Authorization requests received Friday evenings, weekends, or holidays will be issued the following business day. 
• Ship your return package to the following:
  ATTN: WEB RETURNS
  2812 S. GRAND AVENUE
  LOS ANGELES, CA 90007
  
• Please write your RA# clearly on the outside of the shipping box or place a note inside the package with your RA#.
• Please keep your receipt and tracking # for all returns.
• Exchange merchandise will be credited as a return and a new order must be places for new items.
• Returns will NOT be accepted without a return authorization number.