FAQs

 

 If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.
WHAT ARE SHIPPING TIMES AND COSTS?

• Complimentary ground shipping for ordes over $100 within 1 to 7 business days 
• Next-day and Express delivery options also available
• See the delivery FAQs for details on shipping methods, costs and delivery times
WHAT PAYMENT METHODS CAN I USE?
• Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron.
• Adelyn rae features a Fast Checkout option, allowing you to securely save your credit card details.
• PayPal: Shop easily online without having to enter your credit card details on the website.
• Your account will be charged once the order is completed. To register for a PayPal account, visit paypal.com.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
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